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FREQUENTLY ASKED QUESTIONS (FAQ)
What is KteePee?
KteePee is a simple, fast navigation tool for festivals and temporary events.
It helps you find your tent, your mates, vendors, stages, and anything else on site.
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Does KteePee track me?
No.
Your location stays on your device.
We don’t store it, sell it, or upload it.
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Do I need signal or Wi‑Fi?
No.
Once an event pack is downloaded, KteePee works offline.
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How do I save my tent/location?
Open the app → tap Save Tent → done.
It stores the location on your device so you can find it later.
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Why does the arrow sometimes wobble?
Because phone compasses are sensitive to:
- Metal objects
- Speakers
- Stages
- Vehicles
- Power cables
Walk a few steps and it stabilises.
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Is KteePee safe to use at night?
Yes — but LOOK WHERE YOU’RE GOING.
The app gives direction, not permission to walk blindly.
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Does KteePee work at every festival?
Only at events that provide an official event pack.
If your festival isn’t supported yet, tell them to get in touch.
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Can I use KteePee to find my friends?
Not yet.
Right now it’s for tents, vendors, and event navigation only.
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Does KteePee drain my battery?
It uses less battery than Google Maps because it only tracks direction, not full GPS routing.
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What if the map looks wrong?
The event organiser may have changed something on site.
Check signage and staff instructions — they override the app.
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Is KteePee free?
Yes for attendees.
Organisers and vendors may pay for enhanced features.
More: vendor info
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Who runs KteePee?
KteePee Ltd — a UK‑based event‑tech company.
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How do I report an issue?
press feefback in the app's "guide" button to seed us an email.
We fix things fast.
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Can I request KteePee for my event?
Yes — contact us and we’ll get you set up.
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