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End User Terms and Conditions
End User Terms and Conditions
Last updated: 11.05.2026
These Terms of Use (“Terms”) govern your use of the KteePee mobile application (“the App”).
By using the App, you agree to these Terms.
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1. Purpose of the App
The App provides general navigation and event‑information features for festivals, venues, and temporary events.
The App is not a safety, emergency, or security tool.
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2. Eligibility
You must be at least 13 years old to use the App.
By using the App, you confirm you meet this requirement.
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3. Acceptable Use
You agree not to:
- Use the App for emergency navigation
- Rely on the App for medical, safety, or security decisions
- Interfere with the App’s operation
- Attempt to reverse engineer, copy, or modify the App
- Use the App in any unlawful or harmful manner
We may suspend access if these rules are broken.
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4. Location Services
The App uses your device’s location to provide navigation.
You may disable location access, but some features will not work.
We do not store or transmit your precise location to our servers.
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5. Event Data & Accuracy
Event maps, vendor locations, and routes may be provided by event organisers or third parties.
We do not guarantee:
- Accuracy
- Completeness
- Real‑time correctness
- Availability
You use the App at your own discretion.
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6. Saved Pins & Slots
Tent locations and saved slots are stored locally on your device.
If you uninstall the App, this data is deleted.
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7. Analytics
We may collect anonymous usage analytics to improve the App, such as:
- Button taps
- Category selections
- Vendor views
- Device type (non‑identifying)
We do not collect personal data or create user profiles.
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8. Intellectual Property
All code, branding, design, and content in the App belong to KteePee Ltd.
You receive a non‑exclusive licence to use the App for personal, non‑commercial purposes.
You may not copy, modify, or redistribute the App.
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9. No Warranty
The App is provided “as is” without warranties of any kind.
We do not guarantee:
- Accuracy
- Availability
- Performance
- Compatibility with all devices
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10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for GPS errors, device faults, loss of signal, or incorrect data.
- We are not liable for injury, loss, or damage arising from use of the App.
- Our total liability is limited to £0, as the App is provided free to end users.
Nothing in these Terms limits rights that cannot be excluded under UK law.
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11. Third‑Party Services
The App may rely on third‑party services such as:
- Google Play Services
- Android location APIs
- Hosting providers
We are not responsible for their performance or data practices.
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12. Updates & Changes
We may update the App or these Terms at any time.
Continued use of the App means you accept the updated Terms.
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13. Termination
We may suspend or terminate access to the App at any time for any reason, including misuse.
You may stop using the App at any time by uninstalling it.
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14. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
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15. Contact
Email: kteepee.events@gmail.com
LIABILITY AND DAMAGES
KteePee Ltd (“the Provider”) offers the KteePee mobile application (“the App”) for general navigation and event‑information purposes only. By using the App, you (“the User”) agree to the following terms.
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1. General Use
1.1 The App provides directional guidance and event information based on available data.
1.2 The App is intended for convenience only and must not be relied upon as a primary means of navigation.
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2. No Emergency or Safety Reliance
2.1 The App is not designed for:
- Emergency navigation
- Medical or safety decisions
- Security or evacuation guidance
- Crowd management
2.2 Always follow on‑site signage, staff instructions, and official safety procedures.
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3. Accuracy & Limitations
3.1 The Provider does not guarantee:
- Accuracy of maps, routes, or vendor locations
- Real‑time correctness
- Availability or uninterrupted service
- Compatibility with all devices
3.2 GPS accuracy varies by device, environment, and signal conditions.
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4. User Responsibility
4.1 You are responsible for your own safety and actions while using the App.
4.2 You must remain aware of your surroundings at all times.
4.3 Do not use the App while driving, cycling, operating machinery, or in unsafe conditions.
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5. No Liability
To the fullest extent permitted by law:
5.1 The Provider is not liable for:
- Injury, loss, or damage arising from use of the App
- Incorrect or outdated event information
- GPS errors or device faults
- Loss of signal or connectivity
- User misinterpretation of directions
- Behaviour of other attendees or third parties
5.2 The Provider’s total liability to the User is £0, as the App is provided free of charge.
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6. Third‑Party Data
6.1 Event organisers and vendors may supply data displayed in the App.
6.2 The Provider is not responsible for the accuracy or completeness of third‑party data.
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7. Service Availability
7.1 The App may experience temporary outages due to:
- Network issues
- Server downtime
- Device limitations
- Third‑party failures
7.2 The Provider does not guarantee continuous availability.
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8. Acceptance
By installing or using the App, you confirm that you:
- Understand the limitations of the App
- Accept full responsibility for your use
- Agree to this Liability Disclaimer in full
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